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  Forum: The Delcampe Website - What do Delcampe do with sellers who don't perform
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  What do Delcampe do with sellers who don't perform     Mon 20th Aug 2007 12:23:29

Upthebaggies

[100% (629x)]




After being on Delcampe for a short while, I had to open a dispute with a seller because I didn't get my goods.....even after many, many unanswered emails to the seller from me and emails from Paypal via their dispute resoloution centre...and even after emails from Luke at Delcampe....they were never answered NOT ONE OF THEM....COMPLETLEY IGNORED.....so Delcampe CLOSED the dispute and the seller is still selling !!

Paypal have now agreed in my favour and gave me all my money back and I have left the appropriate feedback as a warning to others....and another buyer has done the same

Even after a warning letter from Luke telling them that if they make no contact with me they would be suspended....they are still on.....All I ask for is what I paid for and if there is a problem just COMMUNICATE and Delcampe sort these people out ! :angryfire:
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  What do Delcampe do with sellers who donīt perform     Tue 21st Aug 2007 20:39:13

@webmaster  

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In response to Upthebaggies [100% (629x)] :
After being on Delcampe for a short while, I had to open a dispute with a seller because I didn't get my goods.....even after many, many unanswered emails to the seller from me and emails from Paypal via their dispute resoloution centre...and even after emails from Luke at Delcampe....they were never answered NOT ONE OF THEM....COMPLETLEY IGNORED.....so Delcampe CLOSED the dispute and the seller is still selling !!

Paypal have now agreed in my favour and gave me all my money back and I have left the appropriate feedback as a warning to others....and another buyer has done the same

Even after a warning letter from Luke telling them that if they make no contact with me they would be suspended....they are still on.....All I ask for is what I paid for and if there is a problem just COMMUNICATE and Delcampe sort these people out ! :angryfire:

Dear,


I will ask Luke to look into this again. I know he already did but will request an update.


Best regards, Seb Delcampe
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  What do Delcampe do with sellers who donīt perform     Fri 24th Aug 2007 11:44:55

Upthebaggies

[100% (629x)]





In response to @webmaster   :
Dear,


I will ask Luke to look into this again. I know he already did but will request an update.


Best regards, Seb Delcampe

Many thanks Seb, Luke is looking into it again
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  What do Delcampe do with sellers who donīt perform     Thu 29th Nov 2007 16:03:12

Merlion

[100% (2519x)]
 Club+ member: Gold




In response to @webmaster   :
Dear,


I will ask Luke to look into this again. I know he already did but will request an update.


Best regards, Seb Delcampe

Dear Management,

I have opened a dipspute with one of my buyer. We always managing carefully all the closed auctions (with bids) and with a 7 years experiment in selling (and buying) we are trying to have 100% positive feedback in all sites where we are present.
I would like to ask you if there is no any other solution (even we are waiting for a month or two .-..or three to be contacted by the other end for finishing the transaction) and we are going to give neutral or negative feedback (50% or less) there is a 95% possibility to get it back with false explanation.
In that case we decided do not leave any other feddback only 100% positive, but if that is not true and we placed it only to save our 100% feedback level ?

I'm sure that there were many discussion about this situation but I didn't find anything about it.

I would appreciate to get some opinions about it.

Best regards,

merlion (John)
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  What do Delcampe do with sellers who donīt perform     Thu 29th Nov 2007 16:06:43

Merlion

[100% (2519x)]
 Club+ member: Gold




In response to Merlion [100% (2519x)] Club+ member: Gold :
Dear Management,

I have opened a dipspute with one of my buyer. We always managing carefully all the closed auctions (with bids) and with a 7 years experiment in selling (and buying) we are trying to have 100% positive feedback in all sites where we are present.
I would like to ask you if there is no any other solution (even we are waiting for a month or two .-..or three to be contacted by the other end for finishing the transaction) and we are going to give neutral or negative feedback (50% or less) there is a 95% possibility to get it back with false explanation.
In that case we decided do not leave any other feddback only 100% positive, but if that is not true and we placed it only to save our 100% feedback level ?

I'm sure that there were many discussion about this situation but I didn't find anything about it.

I would appreciate to get some opinions about it.

Best regards,

merlion (John)

Oops , we don't making experiments :psy: I would say experience :wink2:
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  What do Delcampe do with sellers who donīt perform     Thu 6th Dec 2007 20:37:19

Bhb

[99% (99x)]


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